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Hospitality Guest Experiences

Replace outdated in-room binders and printed menus with beautiful QR experiences that delight guests, upsell amenities, and capture loyalty sign-ups from the moment they check in.

The Challenge

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Outdated Room Collateral

Paper binders are expensive to reprint and quickly go out of date when amenities, Wi-Fi info, or policies change.

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Missed Upsell Opportunities

Without timely promotions for spa, dining, or late checkout, ancillary revenue stays flat.

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Multilingual Needs

International guests expect instructions in their language, but printing multiple versions is costly and slow.

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Limited Guest Insights

Traditional materials provide zero data on what guests view, which offers convert, or where to focus staff time.

The Spykit Connect Solution

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Dynamic Room Guides

Centralize Wi-Fi, housekeeping, room service, and area guides in one mobile-optimized experience accessible from any QR.

  • Update once, deploy everywhere
  • Personalize by room or loyalty tier
  • Translate automatically
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Revenue Playbooks

Trigger targeted offers for spa, dining, excursions, or upgrades based on stay length, property, or campaign.

  • Time-based upsell banners
  • POS + PMS integrations
  • Loyalty enrollment CTAs
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Guest Intelligence

Track scans, menu views, and service requests per property to optimize staffing and marketing in real time.

  • Heatmaps by floor or location
  • Export-ready reports for owners
  • Automation hooks for service teams

Real-World Success

How a luxury resort group lifted ancillary revenue 32%

32%

Increase in spa & dining revenue per occupied room

6,800

Concierge requests routed through QR experiences in 60 days

4.7★

Average guest rating for contactless convenience

Popular Applications

🌴 Resorts & All-Inclusive

Deploy QR displays across pools, cabanas, and lounges to manage orders, cab rides, or excursion bookings.

Example: Scan to book a cabana, request towels, or join sunset yoga

🏢 Urban Hotels

Provide lobby kiosks, elevator signage, and in-room collateral that updates with live events and local partners.

Example: Scan to unlock curated itineraries, rideshare discounts, and coworking passes

🚢 Cruise Lines

Update daily schedules, shore excursions, and dining rotations instantly across thousands of cabins.

Example: Scan to view tonight's entertainment, reserve seating, and shop duty-free

✈️ Airport Lounges

Offer QR menus for F&B, shower reservations, and customer care while capturing feedback in real time.

Example: Scan to order refreshments, request cleaning, and rate your stay

Industry Insights

64%

of guests prefer contactless service options in-room

27%

average uplift in ancillary revenue from targeted QR offers

15 hrs

staff hours saved weekly by replacing manual collateral updates

92%

of loyalty members engage with QR experiences when promoted on property

Deliver 5-Star Service at QR Speed

Launch guest-ready QR experiences for every property in minutes. Spykit Connect keeps your brand polished and your teams in sync.

No hardware required • Unlimited QR scans • PMS + POS integrations

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